1. Overview
Orchard Interactive ("Orchard", "we", "us" or "our") develops and operates websites, games and related community services, including FRONTLINE VR (together, the "Services"). This Privacy Policy explains the types of information that may be processed when you use the Services, why it may be used, and the choices available to you.
2. Information that may be processed
Depending on the features you use, the Services may process information such as account or platform identifiers, display names, multiplayer session information, device and operating-system details, crash or diagnostic information, network information required to connect to online services, and information you choose to submit when requesting support or applying for testing.
Orchard Interactive should only collect information that is reasonably necessary to operate, secure, support and improve the Services.
3. How information may be used
Information may be used to provide game and multiplayer functionality, diagnose bugs and crashes, maintain service security, prevent abuse, respond to support requests, manage testing programs, communicate important service information and improve performance or gameplay.
4. Website data
This static website does not include advertising trackers or analytics by default. Normal web hosting infrastructure may still process technical information such as IP addresses, request logs and browser information to deliver the site and maintain security. If analytics, advertising, embedded media or additional tracking technologies are added later, this policy should be updated before they are enabled.
5. Third-party services
The Services may link to or use third-party platforms such as Meta, Steam, Discord, TikTok, Google Forms, networking or hosting providers. Those providers process information under their own privacy policies and terms. Orchard Interactive does not control the privacy practices of third-party websites or platforms.
6. Children and age requirements
The Services should be used in accordance with the age requirements of the relevant platform and local law. Orchard Interactive does not knowingly request more personal information from children than is necessary to provide an age-appropriate service. Any production release should document its exact age-gating, parental-consent and platform requirements.
7. Data retention
Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including support, security, legal and operational requirements. Retention periods may vary by data type and service provider.
8. Security
Reasonable technical and organizational measures should be used to protect information. No online service can guarantee absolute security, and users should avoid sending passwords or other highly sensitive information through community channels.
9. Your choices and rights
Depending on your location, you may have rights relating to access, correction, deletion, restriction, objection or portability of personal information. Requests should be made through the official support destination. Identity verification may be required before certain requests can be completed.
10. International processing
Online services and third-party providers may process information in countries other than your own. Where required, appropriate safeguards should be used for international transfers.
11. Changes to this policy
This policy may be updated when the Services, providers or legal requirements change. The date at the top of this page will be updated when material changes are published.
12. Contact
For privacy questions or requests, use the Orchard Interactive support page or the official Discord support channels.